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Nelson Education > Higher Education > Marketing, Second Edition > 

Chapter Links

Part One : Getting Started

Chapter One: An Overview of Marketing
Chapter Two: The Strategy Behind Marketing
Chapter Three: The Marketing Environment

Part Two: Direction

Chapter Four: Consumer Decision Making
Chapter Five: Business Marketing
Chapter Six: Segmenting & Targeting Markets
Chapter Seven: DSS and Marketing Research
Chapter Eight: Competitive Intelligence

Part Three: Decisions

Chapter Nine: Product Concepts
Chapter Ten: Developing & Managing Products
Chapter Eleven: Services & Non-Profit
Chapter Twelve: Marketing Channels & Wholesaling
Chapter Thirteen: Supply Chain Management

Part Four: To Market

Chapter Fourteen: Supply Chain Management
Chapter Fifteen: Pricing
Chapter Sixteen: Marketing Communication & PS
Chapter Seventeen: Advertising, Sales Promotion, PR
Chapter Eighteen: One to One Marketing
Chapter Nineteen: Internet Marketing

Part Five: Results

Chapter Twenty: Strategy: How Everything Fits

 

Chapter One: An Overview of Marketing

Levi Strauss

Sears Roebuck

Wal-Mart

Nike

Volvo

Disney Institute: Information on Professional Programs

Britannica

Toys"R"Us

Godiva Chocolates

CompanyName.com

American Marketing Association

Excite Portal

Burton Snowboards


Chapter Two: The Strategy Behind Marketing

WestJet

Sabian Ltd.

The Gilette Company

Procter & Gamble

IBM

Limited Express

Mark Lundholm


Chapter Three: The Marketing Environment

Labatt Brewing Co

Statistics Canada

Arts and Entertainment Channel

Biography Channel

Mysteries Channel

History Channel

History Travel

Grand Circle Travel

Maupin Tour

Amazon.com

Competition Bureau

Canadian Direct Marketing Association

Wm. Wrigley & Jr. Company

Apple

Ben and Jerry's

New Balance

Nike

Intellectual Property Owners Association

NetCasino

Burger King

Starbucks


Chapter Four: Consumer Decision Making

Harry Potter (Warner Brothers)

VIA Rail

MySimon

DealTime

CheckaPrice

LandsEnd

Roots

Oprah Winfrey

Bally Total Fitness

Muzak

Health Canada InfoTobacco

Canadian Egg Marketing Agency

Land Rover North America


Chapter Five: Business Marketing

Star Alliance

Forrester

Covisint

Enbridge Petroleum Exchange

E2Open

Agriplace

Xerox

Embassy Web.com

The Export-Import Bank of the United States

The Canadian Institute of International Affairs

Canadian Department of Foreign Affairs and International Trade

Government of Canada Export Information

Royal Bank of Canada:Trade

Federation of International Trade Associations

Trade Compass

Keebler

Senco Products Inc.

Loctite Corporation

Federal Express

Industry Canada: Business and Consumer Site

Business to Business Magazine

Burke Incorporated


Chapter Six: Segmenting & Targeting Markets

modrobes

Two Faced Cosmetics

Chapters/Indigo

M&M's

Mead Johnson

Clearly Canadian

Air Canada

Monster


Chapter Seven: DSS and Marketing Research

Fulcrum Analytics

ResearchInfo

Quaker Oatmeal

Gatorade

Microsoft

AOL Search

Alta Vista

Ask Jeeves

Direct Hit

Excite

HotBot

GO/Infoseek

GoTo

Google

Inktomi

The Internet Public Library

Lycos

MSN Search

Netscape Search

Magellan

World Wide Web Virtual Library

Yahoo!

Nielsen

Greenfield On-line

Brand Marketing International

Yankelovich

General Social Survey Codebook

National Association of Home Builders

Raosoft Inc.

American Consumer Opinion

AC Nielsen Canada

Information Resources Inc.

GVU Center's WWW User Surveys

Personality Test

Utne Reader Online

SRI Consulting Business Intelligence

Survey-Net

DSS Research

Maritz

Why Use Hypnosis in Marketing Research?

Hypnosis Insights


Chapter Eight: Competitive Intelligence

LandsEnd

Harley Davidson

Maytag

VIA Rail

NutraSweet

Stevia

My Virtual Model

Yahoo Yellow Pages

Society of Competitive Intelligence Professionals

BusinessWire

PR Newswire

Internet.com

Deja News

Spy Company

Suzuki Motorcycles

The Globe and Mail

The Toronto Star

Mercer Management Consulting


Chapter Nine: Product Concepts

McDonald's

Healthy Choice

Rubbermaid

Fuji Film

Tylenol

Hewlett-Packard Company Information: Environment

Marriott International

Levi Strauss

Ben and Jerry's Ice Cream


Chapter Ten: Developing & Managing Products

H.J. Heinz

Keebler

Healthy Choice

Alta Vista Search Engine

Palm Company

Wendy's

Pizza Hut

Frito Lay


Chapter Eleven: Services & Non-Profit

Four Seasons Hotels and Resorts

Air Canada Aeroplan

Citizens Bank of Canada

Amazon.com

Mountain Equipment Co-op

Forrester

Grocery Gateway

Heart and Stroke Foundation of Canada

ABC Canada Literacy Foundation

Vancouver Aquarium

Charity.ca

exit.ca

Air Miles

Wickaninnish Press Lounge


Chapter Twelve: Marketing Channels & Wholesaling

Dell Computer

Oneida Limited

Autobytel

CarPoInt

Kraft Foods

Starbucks

General Mills

Nestle

ADPAC Corporation

Amazon

VIA Rail

Burton Snowboards


Chapter Thirteen: Supply Chain Management

Grocery Gateway

EXE Technologies

GE Information Systems

Grand & Toy

Internet Shopping Network

Mazda

Small Potatoes Urban Delivery

The Cola Company


Chapter Fourteen: Supply Chain Management

Chapters/Indigo

Roots

Borderfree

DineAid

Canadian Tire Online

Toys"R"Us

My Favourite Doll

Lee Valley Tools

The Shopping Channel

Yahoo Shopping Canada

Retail Canada

Mountain Equipment Co-op

From Here to Maternity

Lands' End

Reflect.com

Boston Consulting Group

Sears Canada

Futureshop

Loblaws Companies Limited

Auchan.com

Gift.ca

Dell Computer


Chapter Fifteen: Pricing

Priceline

Kraft Foods

Columbia House

FragranceNet

Foot Locker

Genentech Incorporated

Southwest Airlines

Smith & Hawken

Smith & Hawken (2)

Christmas Depot

United Parcel Service

Auto Connection

AT&T

MCI

Sprint

Verizon

Toronto Blue Jays


Chapter Sixteen: Marketing Communication & PS

Frito-Lay

Planet Lunch

Nabisco

Burger King

The Globe and Mail

The National Post

Upjohn (Pharmacia Corporation)

TD Waterhouse

Dominion Bond Rating Service

Mary Kay Cosmetics

Boyne USA Resorts


Chapter Seventeen: Advertising, Sales Promotion, PR

Molson Breweries

Labatt Breweries Limited

Pfizer

Roche

Starkist

Shaw Cable

CBLT

Outdoor Advertising Association of Canada

MuchMusic (Surfr Hut not available)

Marketing by Permission

Ads On Wheels

autowraps.com

iVillage (previously Women's Wire)

Aboriginal Peoples' TV Network

Bravo!

CLT

CMT

The Comedy Network

Discovery

YTV Canada Inc.

Watts NCH Promotional Services

CoolSavings.com

Save.ca

Tim Hortons

BMW Canada


Chapter Eighteen: One to One Marketing

Toronto Blue Jays

Jones Soda Co.

youtopia

1to1 (Peppers and Rogers Group)

Netflix.com

chapters.indigo.ca

mySAP Customer Relationship Management

HMV.com

DoubleClick Corporation

Acarta

Chatelaine Magazine

Kellogg's Special K

L.L. Bean

Real Facilities

The Gap


Chapter Nineteen: Internet Marketing

Statistics Canada

LandsEnd

Industry Canada: Business and Consumer Site

Get Real Girl

Barbie

Dalhousie University

McMaster University

Wal-Mart

Statistics Canada

Lansbridge University

Ragu

MySimon

eBay

Priceline

SMTWTFS.com

Amazon.com

Federal Express

Opinionsite

Alta Vista (US)

Alta Vista (Canada)

Yahoo! (US)

Yahoo! (Canada)

Google

SubmitIt

Wesitegarage

ScoreCheck

AdAge.com

American Demographics

Harvard Business Review

Census Bureau

Stat.USA Internet

NAFTA Secretariat

The Electronic Commerce Centre

Faculty of Business University of New Brunswick

eLab

Vanderbilt University

The New York Times

The Wall Street Journal

Time.com

CNN.com

E-Commerce Times

Business2.0

NUA Internet Surveys

Forrester Research

Gartner.com

Dow Jones Interactive

The Dialog Corporation

Argo-Navis.com

Ipsos-Reid

Interactive Tracking Systems

Nedstat

Tide

SurveySite

WebSurveyor

SurveySaid

Nielsen Media Research

SRI Consulting Business Intelligence

Holt Renfrew

Pepsi

Coca-Cola

Harley-Davidson

CarCostCanada

DealTime

CheckaPrice

Internet Mall

Half.com

EggHead

About UK

UnionDream

Letsbuyit.com

Air Canada

Mazda

Ford

Verisign

Cybermall

Small Business Info Centre

Macys.com

Maceys Online

Innovatia

Innovatia Technology

Sandbox Fantasy Sports

Staples

Sears Roebuck

ECommerce Society

e-coupons.com

Atlanta.com

iWon

Red Herring

Business Week article (Web Ratings)

Webwatchdog

BizRate.com

Elderly Instruments


Chapter Twenty: Strategy: How Everything Fits

Coca-Cola

Rollerblade

Federal Express

The Body Shop

Starbucks

Dofasco

Krispy Kreme

IBM

3M

General Electric

Boston Consulting Group

Caterpillar

Richard Saunders International

Cavendish Figurines

Wooly Wares

Coastal Destination PEI (Mic Mac Crafts not available)

Merwyn Technology

DoubleClick

Office Depot

Office Max

Staples




 

Student Resources

Test Yourself

Interactive Exercises

Chapter Web Links

Ch. 19 - Internet Marketing
  Sheridan Student Website  

Powerpoint Slides


Instructor Resources

Downloadable Supplements

Web Tutor on WebCT demo

Web Tutor on Blackboard demo

About the Book